Dr. Ballard received her Doctor of Pharmacy degree from the University of Florida and completed a Pharmacy Practice Residency with Family Medicine Faculty Development at UPMC St. Margaret and the University of Pittsburgh Schools of Pharmacy and Medicine. Following residency, she taught ambulatory pharmacotherapy at Nova Southeastern University, with patient care responsibilities at the West Palm Beach Veterans Affairs Medical Center. She became a board-certified pharmacotherapy specialist (BCPS) in 2009 and joined the Shadyside Family Medicine Residency faculty in 2011.
Her professional interests include cardiovascular pharmacotherapy, women's health, evidence-based medicine, and information retrieval..
Outside of the health center, Dr. Ballard is a vocalist who enjoys travel and spending time with her husband Josh and Senegal parrot, Mango.